Hi,So, I've recently installed Windows 10 on my device. All went smoothly and it runs pretty well, except for one minor, yet very annoying issue: two finger scrolling doesn't work in Windows Explorer. It works perfectly fine in other applications such as Chromeor Edge. It just doesn't work in Explorer (not IE, Explorer the file manager).I also have a pointstick in my keyboard, which also scrolls perfectly fine in Explorer.
A external mouse also scrolls as you'd expect. It's just the two finger scrolling on the touchpad. I've updated the driver to the newest available on the Dell website,I've tried older versions of the driver. Nothing works unfortunately.Like I said, it's not a major issue, but it sure is annoying.For the record, it's an Alps touchpad using driver version: 10.1207.101.102Does anyone have the same issue and/or has found a solution?Thanks in advance! Hi,Thank you for posting in Microsoft Community.
Meaning of 2 in the bible. I understand your concern and I am glad to assist you.Ensure that all Windows pending updates are downloaded and installed. Restart PC if necessary.You may try compatibility mode and check:1.
Dell Laptop Scroll Not Working
Right-click on the driver setup file and click on ‘ properties’.2. Click on the ‘ compatibility’ tab and check the box ‘ Run this program in compatibility mode for’ and select Windows 7/8 operating system from the drop down menu and proceed with the installation.3.
Dell Touchpad Scroll Not Working
Once this is done, restart the computer and check if the issue persists.Also perform an SFC (System File Checker) scan on your system for any corrupted file settings. Press Windows + X on your keyboard. Select Command prompt admin. At the command prompt type “ sfc /scannow” (no quotes), and then press ENTER.Note: Do not close this Command Prompt window until the verification is 100% complete. The scan results will be shown after this process is finished.Hope this post is helpful. Get back to us with the results.
We are happy to help! Thanks & Regards Joy. Hi,Try this and check:Press Windows key + X.Click command prompt (Run as administrator).Type:. DISM.exe /Online /Cleanup-image /Scanhealth. DISM.exe /Online /Cleanup-image /Restorehealth.
Press Enter.Check iTo install a 64-bit version of Windows 7, you need a CPU that's capable of running a 64-bit version of Windows. The benefits of using a 64-bit operating system are most apparent when you have a large amount of random access memory (RAM)installed on your computer, typically 4 GB of RAM or more. In such cases, because a 64-bit operating system can handle large amounts of memory more efficiently than a 32-bit operating system To install a 64-bit version of Windows 7, you need a CPU that's capableof running a 64-bit version of Windows. The benefits of using a 64-bit operating system are most apparent when you have a large amount of random access memory (RAM) installed on your computer, typically 4 GB of RAM or more. In such cases, because a 64-bitoperating system can handle large amounts of memory more efficiently than a 32-bit operating systemCheck if the issue persist. Get back to us with the results.Thanks & Regards Joy.